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Can I link my club site to Facebook?

Yes. You can easily connect with Facebook sharing your club events, positing status, photos, videos, workouts and more.

How does the shoe log work?

You create a new shoe by entering it's brand, shoe model, type, pronation, date purchased and current milage on that shoe. When you enter a workout, you then select which shoe you wore during that workout. This allows you to keep track of how many miles you put on each shoe and helpful when needing to know if a new pair are needed.

Can anyone post an event and invite group members?

Yes, any club member can create an event and invite specific members, groups or the entire club members to their event. After invited members respond to their RSVP, their name is added to the event listing as someone who is attending, maybe attending or not attending for all to view and share.

What is the difference between "Club Groups" and "Member Groups"?

A Club Group is created by the club's site administrator(s) while Member Groups are created by club members if they wish to create separate groups within their club. Site administration does have the ability to remove these member added groups if they choose.

How does autorenew for club membership work?

Both the club and the individual member have to opt in for it. If they choose this option, the member will receive an advance email notifying them that their card will be charged for the next year's membership.

If the card is current, no further action is required. If the card is expired or changed, the member have to update this information in their profile.

Both the member and admin will receive notification if the autorenew attempt fails.

How to add a sponsor account?

Open the sponsorship form from the fronted side.

Select a partnership level View Screenshot

Fill up your contact information, credit card information and upload your partnership logo, and complete the purchase step View Screenshot

Can we set up an email template for sponsors?

Yes, we can set up a confirmation email template for the admin and sponsor in Automated Email Templates menu View Screenshot

How to add sponsor account from the admin side?

Login to the club by the club admin

Click on the manage sponsor menu and select a manage sponsorship account View Screenshot

Click on the Add sponsor button View Screenshot

Fill up sponsor information and click on the save button View Screenshot

How to add a sponsorship level?

Click on the manage sponsor menu and select a manage sponsorship level View Screenshot

Click on Add new level button View Screenshot

Fill up sponsorship detail and save it View Screenshot

How to add sponsorship level on the sponsorship form?

Click on the manage page and edit the sponsorship page View Screenshot

Select a display module View Screenshot

Click on sponsorship and select sponsorship levels View Screenshot

How to set up a Sponsorship renewal reminder?

Click on the manage sponsor menu and select a manage sponsorship renewal reminder View Screenshot

Click on set new reminder button View Screenshot

Select a sponsorship level and set up a reminder for the given duration View Screenshot

Sponsor renewal reminder comes with the supported variable like {renewal_link}, {expiry_date} View Screenshot we have 4 types of reminder duration - 4 weeks before, 3 weeks before, 2 weeks before, and 1 week before

How to add logos to the club footer?

Logos can be added using "Manage Footer Carousel" section,

Click on the "Manage Home Page" in club admin View Screenshot

Select the "Manage Footer Carousel" submenu, Click on Add button View Screenshot

Write image name, select a logo & link and save it View Screenshot

How to create "Training Schedule Page"?

Club Training Schedule Page can be created using templates provided under "Manage Templates".

Steps to setup Traning Program Template:
Click on the "Manage Template" in club admin. View Screenshot
Click on the "Manage Training Programs" submenu. View Screenshot Click on "Add Training Program". View Screenshot
Fill out all the required information. View Screenshot
And finally don`t forget to click on the "Save button" after selecting publish button. View Screenshot

Once you setup the Traning Program Template, you can use template in pages.
Steps to create a training page:
Click on the "Manage Pages" in club admin. View Screenshot
Click on the "Manage Pages" submenu. View Screenshot
Click on the "Add new page". View Screenshot
Select "Display a Template Page". View Screenshot
At last click on the "save" button down below. View Screenshot

How to Refund a Club Member?

Click on the "Manage Members" in club admin main menu under "Manage Membership" tab View Screenshot

Search the member and click on the "History" link View Screenshot

After clicking on "History", click on the appropriate "Refund" link View Screenshot

After clicking on refund, you will get a pop window. You can refund partial or full (excluding processing fee) View Screenshot

While refunding if you want to make the participant inactive then please select "Deactivate Membership" View Screenshot

Club Survey

Create Survey: Please follow the below steps to do so,

1. Login into your account
2. Select Manage Surveys Menu and then Manage Surveys Sub-menu View Screenshot
3. Click on Create New Survey View Screenshot
4. Fill in the required information and click on Create New Survey button View Screenshot
5. Click on Add Questions to this Survey to add questions View Screenshot
6. Then click on Add New Question View Screenshot
7. Add the question and click on Save button View Screenshot
8. You can either Add or update questions from here View Screenshot

Your Survey is created.

How to email instruction to members:

After creating Surveys you can send the newsletter to all members or active members as per your requirement to take the survey from the newsletter section. Please follow below steps.

1. Create Newsletter from Manage Newsletter tab View Screenshot
2. Add below instructions to Description textbox View Screenshot

Step 1: Login into your account
Step 2: On the top right corner click on My Account View Screenshot
Step 3: Click on Surveys tab and click on Take Survey View Screenshot
Step 4: Complete the Survey by clicking on the circle next to the candidate you wish to vote for and click on Submit when finished.

3. Click on the Send Now button to send these instructions to members.

Members Response:

For the members to respond to the survey they need to follow the below steps,

1. Login into their account
2. Click on Survey tab View Screenshot
3. Against the Survey name click on Take Survey View Screenshot
4. Fill in the information and click on Submit button View Screenshot
5. Last the message entered is displayed and if view result option is enabled then the member can view the results View Screenshot

View Survey Result:

Follow the below steps to view the result,

1. Login into the account
2. Select Manage Surveys Menu and then Manage Surveys Sub-menu View Screenshot
3. Select the Survey from the list View Screenshot
4. Click on Other Option View Screenshot
5. Click on View Result to view the results View Screenshot

How to move an individual member into a family?

1. Login as a club member

2. Goto Manage Membership View Screenshot

3. Click on Manage Members View Screenshot

4. Search the individual member View Screenshot

5. Now click on edit View Screenshot

6. Select the Family name and click on save View Screenshot

How to add Ad widget?

How to add Ad widget

1. Login to the club

2. Click on Manage widget menu and select Ad Widget. View Screenshot

3. Click on Add ad widget button View Screenshot

4. Write Ad widget name and save it View Screenshot

5. Click on the Manage Ad Widget Photos View Screenshot

6. Enter photo detail and link then select a photo and save it View Screenshot

How to add Ad widget on the homepage tile?

How to add Ad widget on homepage tile

1. Login to the club

2. Click on a manage home page and select manage home page tiles menu View Screenshot

3.Select tile View Screenshot

4. Select a box content type Widget and then select a Ad widget and save it View Screenshot

How to change individual membership package to couple or family package

How to change individual membership package to couple or family package

1. Login to the club

2. Search the member and click on renew View Screenshot

3.Select the desired package View Screenshot

4. Finally click on the save button down below View Screenshot

How to resize the images on the newsletter?

Please follow the below steps:

1. Login to the club using club admin credentials.

2. Go to "Manage Newsletter" menu View Screenshot

3. Go to the description content box and click on the image button icon View Screenshot

4. Upload the image View Screenshot

5. After the image uploaded, the image info tab on change the width and height to resize the image View Screenshot

How to add Textboxes in the newsletter?

Please follow the below steps:

1. Go to "Manage Newsletter" menu View Screenshot

2. Go to the description content box and click on the Add Table icon View Screenshot

3. Select the table View Screenshot

4. Add a box content View Screenshot

5. Double click on the table border and then manage the table properties like height, width, border size, etc. View Screenshot, View Screenshot

How to change the background colour in the newsletter?

Please follow the below steps:

1. Go to "Manage Newsletter" menu View Screenshot

2. Go to the description content box and select the text and then click on the Background colour icon View Screenshot

3. Choose the colour View Screenshot, View Screenshot

How to assign rights

Please follow the below steps:

1. Log-in as admin

2. Click on Manage membership tab and then goto Manage members View Screenshot

3. Search the member and click on the edit link View Screenshot

4. Now you will see the list of privileges to assign to members. please select the privilege View Screenshot

5. Click on Manage membership tab and then goto Manage members View Screenshot

What does Manage Newsletter Archive mean and how does it work?

Newsletter Archive is a list of selected Newsletters that you want to publish on the website for users/site visitors in order to arouse their interest in the club. Examples like, "Yearly letter from Board of director to their member" OR "Yearly Letter of Club Achievements from club to members"

You can create a list of Archive Newsletters and show them on the club website

Please follow the below steps:

1. In Club admin, please navigate to "Newsletter Archive" under "Manage Newsletter" View Screenshot

2. On this page you can add previously sent newsletters to create a Newsletter Archive list

3. Then you can use this as a template for your page to create a page on your club View Screenshot

How to edit/delete volunteers from your standalone volunteer event

1. Once you login to your event director account, please click on the "Volunteer Management" link here View Screenshot

2. This will open a page with all volunteers events in your account View Screenshot

3. Please click on the "Edit This Event" under the event View Screenshot

4. Please click on the "Edit This Event" under the event View Screenshot

5. On this page you can search volunteers according to the volunteer positions and can edit/delete volunteers using the links given below volunteer names View Screenshot

How the private URL works?

1) You can activate Private URL from the final step of event setup, finish - 6.

2)Private URL will work outside the registration window when the event is published.

3) You can use it on the event day if you want to allow registration after the event registration is closed for the public.

How to change home page tile content?

Please follow the below steps to change the home page widgets.

1. Login as admin

2. Click on the Manage Home Page menu tab then submenu Manage Home Page Tiles View Screenshot

3. Select the tiles View Screenshot

4. Then choose what you want to display on the home page tile by selecting the radio button View Screenshot

5. Finally click on Save button down below View Screenshot

How to conduct election using Survey

Create Survey:

Create a survey with a Multiple Choice where only a single answer choice is allowed, and label each answer choice with the name of a candidate with their information.

Collect Votes:

To ensure each respondent can only vote one time, and you can keep track of who has or hasn't responded while keeping votes anonymous.

Analyze the Results:

Go to the Survey Results section of the survey. As responses come in, you'll be able to see which candidate has the majority.

Let's look at a sample survey for Member-at-large.

Open the Survey Section and click to Create New Survey. View Screenshot View Screenshot

Add the title of the survey to be "Driven Club Elections for Member-at-large".

Select "No" for the question "Can participant complete the survey more than once?" And click to Create New Survey View Screenshot

Add a question by clicking the "Add Questions to this Survey" link and then need to click on "Add New Question". View Screenshot View Screenshot

This question will be titled "Member-at-large" and should also be a multiple choice question. View Screenshot

Add the names of the candidates, each on their own line, in the multiple choice options below the question title. View Screenshot

Then save the question and its responses View Screenshot

How to change Club password or Update the password

1. How to change Club password or Update the password

2. Log in with your username and password

3. Goto My profile page and click on edit profile button View Screenshot

4. Enter your old password and new password and click on save button down below View Screenshot

How to update the credit card for auto-renew

Please follow the below steps to update the credit card for auto-renew

1. Log in to the club.

2. Click on my account. View Screenshot

3. Scroll down the page and find the membership auto-renew field. View Screenshot

4. First click on the No radio button if already auto-renew selected as Yes. then again click on Yes and enter new card detail. and save it.

How to create RSVP club event page

1. Log in to the club.

2. For RSVP option please add a page and select Club Events, RSVP option available on this page. View Screenshot

3. When we select Club Events option, this is how page looks like with RSVP Now button. View Screenshot

4. When clicked on this button, it shows options for RSVP. View Screenshot

How to copy the existing newsletter

1. How to copy the existing newsletter.

2. Click on the source button. View Screenshot

3. /cs/js/ckeditor/plugins/doksoft_uploader/userfiles/usafitsanjose/step2.png. View Screenshot

4. Now, again click the source button and paste the copied content. View Screenshot

5. Video for refrence Video for refrence

How do I enter membership information for someone who has paid me cash or check?

Please follow the below process to enter membership information for someone who has paid me cash or check

1. Click on Manage Membership>>Manage Members>>Add New Members View Screenshot

2. Select the Package. View Screenshot

3. Fill in all the information. View Screenshot

4. Click on the Save button. View Screenshot

How to setup membership renewal reminder

Please follow the below process to setup renewal reminder

1. Click on Manage Membership>>Manage Renewal Reminders>>Set New Reminder View Screenshot

2. Select the Packages View Screenshot

3. Fill all other information

4. Select the duration when you want the emails to be sent out depending upon the expiration date of the member View Screenshot

5. Click on the Set Now button View Screenshot

How to setup registration confirmation email

Please follow the below steps to setup confirmation email

1. Login to the club

2.Click on Manage Membership>>Manage Automated Email Templates View Screenshot

3. Supported variables will be replaced by the actual data of the member in the email body View Screenshot

How do we disable a member's "Autorenew" selection?

Please follow below steps to disable autorenew

1. Login to the club (with username and password for which autorenew need to be disabled)

2. Go to the My account View Screenshot

3. Go to the Profile tab and scroll down the page View Screenshot

4. Select membership auto renew "NO" View Screenshot

How to set up email template for donations.

Please follow the below steps to setup donation email template.

1. Login to the club

2. Click on the manage membership menu and select a Manage Automated Email Templates View Screenshot

3. Create donation confirmation email template for donor and admin using various supported variables and save it. View Screenshot

How to get donation details

Please follow the below steps to download donation report

1. Login to the club

2. Click on the manage donation menu and select Manage Donation Form(s) View Screenshot

3. Click on donation detail text View Screenshot

4. Click on the download spreadsheet to download the donor details View Screenshot

How to go about/manage RSVP events

TheDriven platform allows you to set up and manage RSVP (only) events. A notification gets sent out when such an event is published and the recipients get to respond to the invite and let you know if they are attending or not.

Please follow the below steps

Please navigate to "Manage Events" under the "Admin Menu" You can add event from here View Screenshot

On this page when you fill all the information and click on "Next" button View Screenshot this will open "Send Invitation" pop up View Screenshot

You can select the set on emails to send invitations to View Screenshot (in this screenshot we are sending to only one user with email address). Also email content can be set up with supported variables given below to the section View Screenshot

Once you click to "Send" system send emails. View Screenshot

Here is screenshot of email received by recipient View Screenshot

Recipients can select YES, NO and MAYBE options from that email.

If the recipient selects the YES button then we will record his response and provide an option to enter number of people coming with you View Screenshot

Club admin could see the RSVP counts and download a spreadsheet for respective responses from the club. View Screenshot, View Screenshot, View Screenshot

You can also setup RSVP reminders View Screenshot

Provided option to setup event specific reminders View Screenshot

How to disable membership Auto-renew from admin

Please follow the below steps

1. Login to the club admin

2. Click on the Manage membership menu and select manage members View Screenshot

3. Search the member and click on the Edit button View Screenshot

4. Scroll the page and select membership autorenewal NO and save it View Screenshot

How to manage or access the meta data section on the pages.

Please follow the below steps to manage meta data

1. Login to the club

2. Go to the manage pages View Screenshot

3. Select Homepage or any other page and click on Edit button View Screenshot

4. Meta Tag Settings on you can add Meta descriptions and keywords. View Screenshot

How to download the photos from photo gallery

Please follow the below steps

1. Go to the photo album page

2. Click on the photo to enlarge it View Screenshot

3. Right click on the photo and select the Save image option View Screenshot

4. Click on the Save button to save the image in gallery View Screenshot

How to unblock email address from the club

1. Login to the club

2. Click Manage Newsletter>> Newsletter Unsubscribers List View Screenshot

3. Click Mark as Subscriber for the member you want to unblock View Screenshot

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